Answers to your FAQ on some temporary changes due to Covid-19

Are Voyager RV operations Open in full?

All of our Departments (Sales, Finance, Service, Parts & Accessories) are Open to serve the RV needs of our customers and community, from Monday to Saturday! Appropriate Health and Safety measures are in place to follow the social distancing and sanitization guidelines. Some departments may still be operating slightly below usual volumes/capacities as we adjust to ensure the safety of our staff and customers - so we appreciate your patience and understanding. The short answer though, is YES we ARE OPEN!

What RV Sales & Shopping services are currently available?

We are here to connect with you On the Lot, via Phone/Text/Email or via Live Video connections...whichever you prefer!

If you wish to view any RVs on our Hwy 97 lot, we welcome you to visit us - and can tour the lot with or without a Product Specialist as your tour guide. Social Distancing is in effect, and please remember your mask :) For the best experience, we are recommending connecting in advance to arrange a viewing that we can make sure the particular RV(s) is available, health protocols are in place, and to save you time!

You can also shop and compare over 400 RVs from the comfort of your home at, and be remotely guided through the options by our RV Product Specialists! We can arrange to connect online and Virtually walk you thru any of our RVs including Live Q&A with the Product Specialist!

Special RV Financing is still available - and we are offering No Payments for 90 Days o.a.c as well as special bank rates o.a.c.

Can I still arrange to finalize a purchase of an RV?

Absolutely! Currently we are doing the paperwork & payment process remotely, which is the most safe, and has been extremely efficient and time-saving for our customers! We have a Low-contact Pickup/Delivery process in place that also works great. Your newly purchased RV will still get a full Pre Delivery Inspection, Safety and Detail/sanitization clean. Then on your RV pickup day, we will assist with the setup/hookup of your RV Tow vehicle (ie Equalizer Hitch) and will also provide you with a walk-thru orientation video of the key features of your new RV.

I have a Trade-in, How would that work?

No problem. We'll just need to gather some information about your trade-in and we'll provide you with a trade appraisal quote based on the information you provide. We could then make a deal with your Trade-in, and we'd ask that you arrange a drop-off of your RV for us to check it in and confirm options/condition. To see our Trade Appraisal form, go to this link

Can I still apply for RV financing?

Yes! The financing rates are great right now, and we're able to offer 0 Payments for 90 days o.a.c!

Our Online Credit application (at is a quick, easy and 'no-contact' way to get a no-obligation pre approval in place. It is a fully secured way to get the info directly to our Financial Services Manager, so that he can find the best special RV financing conditions for your RV purchase. We can then finalize everything else with you, while you remain in the comfort of your home - safe and comfortable. If you prefer to sign your paperwork at Voyager on the day of your RV pickup - we can support that as well. (either at one of our outside tables, or in our socially-distanced customer office setup)

Will you still purchase or consign my RV?

Yes, we are still helping customers who want/need to sell their either consigning it for them (easy contract, mutually agreed-upon price, no 'percentages' commission!) or sometimes buying your RV outright. We are asking that if possible, you bring the RV to our lot with a no-contact drop-off, so that we can check it over safely. Then we can finalize the consignment or purchase agreement remotely, get it detailed/sanitized...and then market it to our thousands of customers! If you require your RV to be picked up and driven to our lot - we do have a pickup/delivery service available as well.

Please complete the forms at 'Sell Your RV' link on our website: and we can respond with some great options to get your RV Sold fast!

What about Parts and Accessories?

Our in-store Parts Department is Open Mon-Sat from 8:30am - 5pm, and is available for self-serve shopping - with a maximum of 3 customers in the store at a time. We are also set up for Curbside RV Parts & Accessories purchase & pickup, if you prefer. Simply phone or text 250-766-4607 to arrange your Parts purchase, and then schedule a curbside pickup. And IF you'd prefer parts delivery, please let us know and we can offer some options for you as well!

Click here to view our amazing RV Parts/Accessories specials:

Are you still doing RV Service work?

Yes! Our Service Department has a full compliment of RV Technicians working in house and out helping customers in our Mobile Service vans as well! You can call 250-766-4607 to book in your Service & Maintenance repair requests from Mon - Sat from 8:30am - 5pm. We are prioritizing work that is safety related and/or 'Preventing you from using the RV'...and to customers who purchased their RV from Voyager RV. However, we are here to help with any RV-related service or maintenance request from ALL RV owners!

Our Mobile RV Service is a great option, with our Red Seal Technicians coming to you to help fix up any issues, while following health/safety protocols. (service call fees apply) Go here for more info or to book your Mobile Service appointment:

We also have free Tech Support available Mon-Sat. Just call or text 250-766-4607 and ask for 'Tech Support' and we'll do all we can when possible to assist you with a fix...even when it needs to be done remotely.

Will Voyager RV be able to ‘weather the storm’ as a company, if the health guidelines and social distancing effects of Covid-19 goes on for many more months?

Absolutely & without question. Voyager RV is open for you now, and will continue to monitor things so that we are the most safe and efficient RV Dealer to deal with in Western Canada, and THE place that offers the most value & best Customer service. The RV industry is booming right now, as everyone is looking for a safe/responsible way to get out and have some fun in the great outdoors. And there is no better way than in an RV! Due to our longevity and our loyal customer base & best manufacturer & supplier partners...we WILL weather anything that is thrown at us. As a company we will be here to support our customers as one of the top RV Dealerships in all of North assist with all RV Sales, Service, Parts & Financing needs. We are HERE for you!


Search Our Inventory

scroll up